A real person reads every message. We reply within two working days — usually the same day.
hello@safruae.com — for anything at all.
Where deals actually land first. Broadcast only — we cannot see who is in it, and you can leave any time.
To access, correct or delete your data, email us with the subject "Data request". We action these within 30 days.
[Your registered address], Dubai, United Arab Emirates
Tell us the route and roughly when you clicked. Fares expire fast, but if one of ours was wrong rather than gone, we want to know — it means a rule needs fixing.
No message required.